Optical Distributor Group

Why ODG?

 

Optical Distributor Group is committed to offering more than just product.

ODG stocks over three million soft contact lenses from all the major manufacturers for next-day delivery. This means when you promise your patients their lenses, they will be there! This also guarantees that you’ll be able to offer your patients the newest brands, in all parameters, tied to the most current promotions and rebate offers.

We offer more than just product. We pride ourselves on the most dependable next-day delivery for you and your patients, superior customer support, and free industry-specific expert consulting. Call us toll free. If our customer service agents don't have the answer to a question you have, he or she will find out who does, and call you back promptly with the answer.
Plus, we offer manufacturers’ promotions and unique programs to increase patient retention and help build your bottom line.

Value-Added Services

• FREE  Access to Expert Board of Advisors
• Educational Mailings
• Fax & E-mail Savings Alerts
• Practice Business Reviews
• In-Office Selling Tools
• Customized Marketing
• 24/7/365 One-Stop Shopping
• Exclusive Patient Retention Programs
• Programs to Reduce Costs
• FREE Marketing & Sales Support
• A Complete Online Practice & Marketing Solution (ODG Net Results 2.0)

 

Ordering is always fast and easy:

Phone:
(888) 305-3300 (Corporate Office)
M-F 8 am to 8 pm Eastern Standard Time
Place your orders with your personal account representative or talk with one of our highly trained customer service agents during our normal business hours.

You may also place orders directly through your local branch office. We will instantly inform you about the stock status of your order!

Fax:
(888) 663-8600 (Corporate Office)
24/7/365

Online:
Place your orders 24/7/365. If any products are not in stock for immediate delivery, we will notify you. With our advanced, secure shopping cart technology, you can place stock and patients' orders throughout the day and release them at your convenience.

Direct to Patient Shipping:
Place your direct to patient orders with ODG via phone, fax or online and we will drop ship the order directly to your patient's home, school, or office using your practice name and return address at no additional expense.

The ODG Difference

Next Day Delivery:
When you promise your patient a delivery, it will be there.

One-Stop Shopping:
Over 3 million contact lenses in stock for same or next day delivery
Complete selection of optical supplies, Free diagnostic lenses & kits
Spectacle Lens Supply (SLS) – Finished spectacle lens stock house
Digital Eye Lab (DEL) – Full service Freeform spectacle lens lab
On-site full-service AR coating and finishing lab

Overnight Delivery:
Orders by 5pm nationwide, ship the same day.

Same Day and Saturday Delivery:
Manhattan, Brooklyn, Bronx, Queens (except Rockaway), Long Island (parts of Nassau County: Great Neck, Great Neck Estates, Great Neck Gardens, Great Neck Plaza, Lake Success and New Hyde Park) New Jersey (Bergen, Passaic, Essex, Hudson, Union and Middlesex counties).

Courier Service:
NY, Tri-State Area, Upstate NY, Massachusetts, Rhode Island, Vermont, New Hampshire, Connecticut, New Jersey, Pennsylvania, Maryland, Delaware, Virginia, Washington DC and Colorado.
No courier service in your area? We ship UPS, First Class Mail and Priority Mail based on your preference.

ODG is an authorized distributor:
We fully support manufacturer's warranties, promotions, sweepstakes, rebates and sample programs. The manufacturers' sales representatives receive full credit for any purchases made through us.

Web Desk:
M-F, 8 am to 6 pm Eastern Standard Time
24/7, e-mail support
We offer live technical support to help you build a customized website for your practice, FREE of charge. After hours and on the weekends, you can e-mail your questions to our web desk. All e-mails will be responded to within 1 business day.

ODG Net Results 2.0:
Net Results is a comprehensive web solution to improve profits, communication, productivity and patient retention.
With one call to our Net Results department, ODG will build you a customized website or add online patient ordering to your existing practice website. There are no hosting fees. As part of ODG Net Results 2.0 we offer a Toll-Free reorder line that we answer on your behalf

 
How we keep you informed

Phone:
If you have a personal account representative, he or she will always be available to you.

Fax:
FAX ALERT,  One page with current manufacturer's promotions.

Monthly Statement Inserts:
ANNOUNCEMENTS AND SAVINGS keeps you informed about monthly promotions and important practice issues

Package Stuffers:
In every package we ship, there are important coupons, stock and bank offers, promotions and exciting announcements.

By Email
We use email to send time-critical information

www.opticaldg.com
A great resource for information and the easiest and fastest way to place orders. Stay one step ahead of your competition and find out about new products, industry trends, manufacturer's promotions
 

Open an Account
Get started with ODG, more than just product.
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Receive a copy of the current ODG product & Price Catalog.
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